Dear guests,
To ensure transparency and smooth cooperation between the hotel and our guests, please kindly take note of the following points, in accordance with current Greek legislation:
1. Booking Confirmation & Deposit
A booking is considered valid only upon payment of the agreed deposit. Any remaining balance is payable upon arrival or departure, according to the accommodation’s policy.
2. Cancellation by the Guest
Free cancellation is available if made within the agreed number of days prior to arrival.
For cancellations made fewer days than agreed, the hotel reserves the right to retain the deposit.
In case of a no-show or early departure, up to 50% of the remaining balance may be charged according to the recent amendment of tourism legislation, or if agreed in the hotel’s or booking channels’ reservation terms, the total amount may be charged in the event of a no-show.
3. Cancellation by the Hotel
The hotel reserves the right to cancel a reservation due to force majeure or serious reasons, with a full refund of the deposit.
4. Special Rates & Offers
For bookings made under special offers or non-refundable rates, different cancellation and modification policies apply, as clearly stated at the time of booking.
5. Consumer Protection
All rights and obligations are governed by the Consumer Protection Code and the relevant regulations of the Hellenic Tourism Organization (EOT).